Delivery

During busy periods such as Christmas, delivery times could be extended.

UK Mainland and Islands excluding the Channel Islands and the Isle of Man.

Standard (Royal Mail) UK Shipping 2-3 working Days – Mainland UK, Rest of UK 3-5 working days: £2.99 – No matter how many records you order

Express (Royal Mail\Parcelforce) UK Shipping 1 Working Day – Mainland UK, Rest of UK 2-3 working days: £5.99

Express (DPD) – UK Shipping 1-2 working Days – Mainland UK, Rest of UK 2-4 working days: £11.99

Weight-based Shipping

Outside mainland UK shipping is based on weight. Below are the weights for records including packaging which are used to calculate shipping. These figures are based on average, some records will be heavier, lighter etc.

  • 7″ Single – 100g
  • 12″ Single – 200g
  • 12″ LP – 300g
  • 2 x 12″ LP (i.e double) – 600g

Guernsey, Isle of Man, Jersey, Northen Ireland, Orkney and Shetland

Weight-based shipping up to 20KG per order via Royal Mail – Delivery approx 3-5 working days

Please note for the channel Islands – Guernsey and Jersey no VAT is charged on your order as these destinations are not part of the UK VAT system however you the customer will be responsible for any local import taxes.

WeightCost
Up to 2KG£4.99
Up to 5KG £10.99
Up to 10KG £16.99
Up to 20KG £30.00

International delivery

Please visit our international delivery page for more information.

When will your order be shipped?

Orders placed before 8 pm, will be collected by the courier on the next working day.

Delivery times cannot be guaranteed.

Do you deliver outside of these shipping zones?

If we do not currently ship to your country we may be able to, please get in contact via email to request another shipping zone contact@secondhandvinylrecords.co.uk

How will I know my order has been dispatched?

You will receive an email to your registered/guest email address with the email subject of “order completed and shipped”.

Your tracking number will appear in your dispatched email. You will also be able to see tracking information within your account.

How can I track my order?

You will receive an email when your order is shipped along with updated emails as your parcel makes its journey to you. You can also visit the delivery tracking page and enter your order number and email for an update on your shipping.

Please note UK orders under the value of £25 (excluding postage) will have no tracking.

Where’s my order?

Your order will usually be dispatched within 2 days of placement excluding bank holidays and weekends. You will receive an order confirmation email to the email account you used when placing your order.

You will receive a separate email to confirm dispatch, this will always include a link so that you can track your delivery.

I do not have an order confirmation email

Please check the junk folder of the email you used to place your order with, sometimes emails don’t end up in your inbox.

I do not have a delivery dispatched email

Please check the junk folder of the email you used to place your order with, sometimes emails don’t end up in your inbox.

My Order has been delayed?

We monitor all orders closely for delays, if we have not been in touch already regarding this please email contact@secondhandvinylrecords.co.uk with your order number and we will investigate ASAP.

What happens if my order fails to be delivered?

If your order fails to be delivered due to being lost by the courier for example we will provide a full refund. If we have not been in touch already regarding this please email contact@secondhandvinylrecords.co.uk with your order number and we will investigate ASAP.

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